About Us

We are a well established Manchester (UK) based Dyson and Sebo specialist; the largest independent in the north of England. We are a British family business and we are proud of that. The old adage 'big enough to cope - small enough to care' describes us perfectly. The reason you found us (or were recommended to us) is because we know about Dyson and Sebo and our reputation precedes us. People drive to our Manchester trade counter and showroom from Lancashire, Cheshire, Liverpool, Yorkshire, Birmingham and sometimes even further afield. We serve online clients from across the world - from Russia to Australia to the USA.

You may choose to do business with us over the internet. Here is what you want to know before you do: We are not just another faceless internet site owned by Mr Nobody. We are a proper bricks and mortar old-fashioned shop too. We have an excellent international reputation of which we are very proud (Read our testimonials to see why). We have real landline phone numbers that people actually answer (well, when we are open and not helping other customers anyway). And you can go and find us on Google maps if you want to, in order to make sure that we actually are where we say we are. So many websites you can find on the internet are simply smoke and mirrors and you have no clue who you are giving your money to.

With us, you don't call a dodgy "08" telephone number, we speak plain (mostly native) British English, we actually care that you are happy with your purchases and we even ring you back when we said we would. Isn't that how things used to be and how they should be? We think so.

Unlike many online sellers of Dyson and Sebo spares, we don’t just stock the cheapest parts we can find. As specialists in both brands, we supply the same parts we use ourselves when rebuilding and servicing machines. That means a mixture of genuine parts, carefully selected alternatives from trusted suppliers (often British based), and, where appropriate, our own-brand items that offer better value or quality. If a part is poor quality or overpriced, it doesn’t make it into our shop. We also offer tested recycled parts where suitable, giving an affordable and eco-friendly option when new parts are unavailable or too costly.

We are approved Sebo agents, and carry both the commercial and domestic range of Sebo vacuums. 

As an independent business, we have the freedom to sell what we believe in, not just what we're told to sell. While we stock a wide range of genuine Dyson and Sebo spare parts, we also hand-pick from a variety of other suppliers and manufacturers. Many of these are known as OEM parts, which stands for Original Equipment Manufacturer. These non-branded items are often made in the same factories as the genuine ones, just without the branding or premium price tag. We also dismantle thousands of end-of-life vacuums every year to salvage usable parts, so you’ll find a good selection of carefully tested recycled items in our shop too. It’s a greener choice, and it saves you money.

As you have probably gathered by now, we don't take ourselves too seriously. We try to inject a little humour here and there. You may notice that reading some of our parts descriptions. We enjoy what we do and we get it right most of the time (and if we get it wrong, we'll fix it). Our objective is that you get what you bought in a timely manner, at a reasonable price, and are happy enough about the service you received that you tell your family, friends or maybe choose to leave us a review. Or you can just tell us, and we'll add it to our testimonials.

Below is a short video that will tell you more about us.