The short version of our privacy policy is this: We do not sell or rent your details to any third parties. We do not send you spam emails, SMS messages or anything else you don’t want. We respect your online privacy.

The long version is below.

This Policy applies as between you, the User of this Website and Manchester Vacs, the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website and any Services or Systems therein.

1. Definitions and Interpretation

• “Account” means collectively the personal information, Payment Information and credentials used by Users to access Material and/or any communications System on the Website.
• “Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website.
• “Cookie” means a small text file placed on your computer by Manchester Vacs when you visit certain parts of this Website. This allows us to identify returning visitors and to analyse their browsing habits within the Website. Where e-commerce facilities are provided, Cookies may be used to store your shopping basket. Further details are contained in Clause 10 of this Policy.
• “Data” means collectively all information that you submit to the Website. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems.
• “Manchester Vacs” means Manchester Vacs, Stuart Road, Bredbury, Stockport, SK6 2SR.
• “Service” means collectively any online facilities, tools, services or information that Manchester Vacs makes available through the Website either now or in the future.
• “System” means any online communications infrastructure that Manchester Vacs makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links.
• “User” / “Users” means any third party that accesses the Website and is not employed by Manchester Vacs and acting in the course of their employment.
• “Website” means the website that you are currently using (manchestervacs.co.uk) together with any related sections (such as the advice forums) and any sub-domains of this site (e.g. shop.manchestervacs.co.uk), unless expressly excluded by their own terms and conditions.

2. Data Collected

Without limitation, any of the following Data may be collected:

1. name;
2. contact information such as email addresses and telephone numbers;
3. post code;
4. IP address (automatically collected);
5. web browser type and version (automatically collected);
6. operating system (automatically collected);
7. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
8. Cookie information (see Clause 10 below).

3. Our Use of Data

• Any personal Data you submit will be retained by Manchester Vacs (or our payment providers, where applicable) for as long as you use the Services and Systems provided on the Website. Data submitted through any communications System that we provide may be retained for longer.
• Unless we are obliged or permitted by law to do so, your Data will not be disclosed to third parties. This includes our affiliates and/or other companies within our group.
• All personal Data is stored securely in accordance with the UK GDPR and the Data Protection Act 2018.
• Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used for internal record keeping.
• Payment information (such as card details) is not collected or stored by Manchester Vacs. It is processed directly and securely by PayPal or any other trusted payment provider we may use.

4. Third Parties

Manchester Vacs may, from time to time, employ the services of other parties for dealing with matters such as payment handling and delivery of purchased items. The providers of such services have access only to the personal Data required to perform their functions. Any use for other purposes is strictly prohibited. Furthermore, any Data processed by third parties must be handled in accordance with this Policy, the UK GDPR and the Data Protection Act 2018.

5. Changes of Business Ownership and Control

• Manchester Vacs may, from time to time, expand or reduce its business and this may involve the sale or transfer of control of certain divisions. Data provided by Users will, where relevant, be transferred along with that division and the new owner or controller will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied.
• In the event that any Data submitted by Users is transferred in this manner, you will not necessarily be contacted in advance.

6. Controlling Access to Your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include:

• use of Data for direct marketing purposes;
• sharing Data with third parties.

7. Your Right to Withhold Information

• You may access certain areas of the Website without providing any Data. However, to use all Services and Systems available, you may be required to submit Account information or other Data.
• You may restrict your internet browser’s use of Cookies. For more information, see Clause 10.

8. Accessing Your Own Data

• You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change.
• You have the right to ask for a copy of your personal Data. Under UK GDPR this is free of charge unless the request is manifestly unfounded or excessive.
• We do not store credit card information, nor do we share customer details with any third parties.

9. Security

Data security is of great importance to Manchester Vacs. To protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

10. Cookies

• Manchester Vacs may set and access Cookies on your computer. Cookies that may be placed on your computer are standard session cookies and analytics cookies used for site functionality and visitor statistics.
• A Cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier. It is accessible only by the website that placed it there.
• You may delete Cookies, but you may lose any information that enables you to access the Website more quickly.
• You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however, this can be altered. Disabling Cookies may prevent you from using the full range of Services available on the Website.

11. Google and Third-Party Marketing

• We use Google services (including Google Ads and Google Analytics), which may set Cookies and collect anonymised information about your visits to this and other websites in order to provide advertisements and reports about goods and services of interest to you.
• You can opt out of personalised advertising by visiting Google’s Ads Settings. More information is available at: https://policies.google.com/technologies/ads
• Manchester Vacs does not sell, rent or otherwise distribute your email address or any other personal data to third parties for profit. We respect your online privacy.

12. Changes to this Policy

Manchester Vacs reserves the right to change this Privacy Policy as we may deem necessary from time to time or as required by law. Any changes will be posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.